Where do I start?
The Garage is empty,
the lining ply has been removed
and it is is ready for its makeover.
They then coated it with the special paint that is designed to push the water back into the soil under the concrete.
The final Third coat went on a day or two later, and when they finished we were told "Walk on it in 4 hours and you can put your car back in a week."
And that was it - Job done.........
4 hours later the floor was still wet.
24 hours later, the floor was 'stick your finger in a paint-pot' wet
48 hours later I sent them a message.
The Young workers learnt THREE vital lessons that day
1. If in doubt - Ring the Boss
2. Don't use a Water based Catalyst when you should use a Thinners base.
3. You Muck it up - You fix it!
He worked alone in the freezing cold washing and mopping and scraping until he finally gave up and went home.
The next day a new team arrived and the decision was made to sand it back to bare concrete and start again!
This time everything went as it should.
I understood that we were being slotted in around other jobs - more drying time between coats.
And the mouldy corner from my previous post?
What a difference!
4 Hours later we could walk on it
and when we did.....
We discovered these....
Blisters!
Another email with photo attached resulted in an immediate reply.
It's ok - we can fix that easy!
Famous last words!
Easy it was not.
These Blisters were not in the top finishing coat - They went down all the way into the concrete.
Two days later they were back to sand, fill, patch, coat, re-sand and reapply another top coat.
Yay - We are Finished!
No - we are not.....
When we met them at the Home Show, They said they hadn't met a floor they couldn't fix.
My reply all those weeks ago?
Challenge accepted!
They will be back on Monday.
* * *
Footnote:
I must emphasise that throughout this entire process - I have not had to wait more than a couple of hours to get a reply to my messages. The Team members who have worked on the project have always been Courteous and Polite. They have admitted when they have made mistakes and rectified them as soon as possible. And are committed to finishing the job to the standard they promised.
Oh, boy! It sounds like it would have been easier to just dig up the concrete and do it properly with waterproof membrane etc, than to try and fix the old stuff.
ReplyDeleteHope it is sorted out soon for you!
*facepalm* Oh heavens above, what a pain this has turned out to be! I hope the fourth time fixes the issue for good! *hugs*
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